Frequently Asked Questions
Welcome to our FAQ section, where we’ve compiled answers to some of the most common questions we receive at St. Mary Behavioral Services. Our aim is to help you find the information you need quickly and easily, whether you’re seeking details about our services, wondering about insurance coverage, or curious about the therapy process. If you don’t find the answers you’re looking for here, please don’t hesitate to reach out to us directly for personalized assistance. Our team is here to support you every step of the way on your journey to wellness.
What services does St. Mary Behavioral Services offer?
St. Mary offers a range of mental health services including individual and group therapy, family support, crisis intervention, addiction recovery, and wellness programs.
How can I schedule an appointment?
Appointments can be scheduled by calling our office directly or filling out the contact form on our website.
Do you offer teletherapy or online consultations?
Yes, we provide teletherapy sessions for clients who prefer or require remote services.
Is St. Mary Behavioral Services accessible for individuals with disabilities?
Yes, our facilities are fully accessible for individuals with disabilities. We strive to ensure that everyone can comfortably access our services, regardless of physical limitations.
What languages are services offered in at St. Mary Behavioral Services?
Services are primarily offered in English, but we have a network of therapists who provide support in multiple languages. Please contact us directly to inquire about services in your preferred language.
Can I receive services from St. Mary Behavioral Services if I live outside the local area?
Yes, thanks to our teletherapy options, we can provide services to clients living outside our immediate geographic area. Please contact us to discuss your specific needs and how we can best accommodate you.
What types of therapy modalities do you use?
Our therapists use a variety of evidence-based modalities, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and mindfulness practices, tailored to individual needs.
How long does each therapy session last?
Each therapy session typically lasts between 45 to 60 minutes, depending on the service.
Can I choose my therapist?
We strive to match you with a therapist who best fits your needs and preferences. You can discuss therapist options during your initial consultation.
How do I know which type of therapy is right for me?
During your initial consultation, our therapists will assess your specific needs, concerns, and goals to recommend the most suitable therapy approach. We’re committed to finding the best fit for your unique journey.
What is the frequency of therapy sessions?
The frequency of sessions varies based on individual treatment plans and needs. Some clients may benefit from weekly sessions, while others may meet with their therapist more or less frequently.
Can therapy be adjusted if my needs change over time?
Absolutely. We continually assess progress and adapt therapy plans as needed. Open communication with your therapist will ensure your treatment evolves in response to your changing needs and goals.
What is your cancellation policy?
We require at least 24 hours notice for cancellations. Missed appointments without proper notice may be subject to a fee.
Is there a waiting list for new clients?
Availability can vary. Please contact us for current wait times for new client appointments.
How is my privacy protected at St. Mary Behavioral Services?
We adhere strictly to HIPAA guidelines and all applicable privacy laws to protect your personal and medical information. Confidentiality is paramount in our practice, ensuring that the details of your therapy remain private.
What protocols are in place for in-person appointments during health crises, like the COVID-19 pandemic?
We follow all local and national health guidelines to ensure the safety of our clients and staff. This includes sanitation protocols, social distancing measures, and the use of personal protective equipment as necessary.
Are there any specific preparation requirements for my first appointment?
For your first appointment, we recommend preparing a brief history of your mental health, any previous treatments or medications, and a list of goals you wish to achieve through therapy. However, your therapist will guide you through this process, so don’t worry if you’re not sure what to bring.
What happens if I need to switch therapists?
If you feel that a different therapist might be a better fit for your needs, we encourage open communication and will facilitate a transfer to another professional within our team. Your comfort and progress are our top priorities.
Do you offer services for children and adolescents?
Yes, we have specialized services tailored for children and adolescents, including individual therapy and family counseling.
How do you approach addiction recovery?
Our approach to addiction recovery is holistic, focusing on the physical, emotional, and psychological aspects of addiction through individual counseling, group therapy, and support networks.
Do you offer support groups as part of your addiction recovery program?
Yes, we offer support groups as an integral part of our addiction recovery program, providing a safe and understanding space for sharing experiences and strategies for coping and healing.
Are there programs available for managing anxiety and depression specifically?
Absolutely. We have tailored programs designed specifically to address the challenges of anxiety and depression, incorporating a variety of therapeutic techniques and supports.
How does St. Mary Behavioral Services accommodate clients with dual diagnoses?
Our approach to dual diagnoses is comprehensive and integrated, addressing both mental health and substance use disorders concurrently, with a coordinated treatment plan to ensure the best outcomes.
Does St. Mary offer any specialized services for veterans or first responders?
Recognizing the unique challenges faced by veterans and first responders, we offer specialized services geared towards addressing PTSD, trauma, and other mental health issues specific to these groups, providing the support and understanding necessary for healing and resilience.
Do you accept insurance?
Yes, we accept most major insurance plans. Please contact us to verify your coverage.
What is the cost of therapy if I'm paying out of pocket?
The cost varies depending on the type of service provided. We recommend contacting our office for the most accurate and up-to-date pricing.
What forms of payment does St. Mary Behavioral Services accept?
We accept various forms of payment, including major credit cards, checks, and cash. We aim to make our services accessible and convenient for all clients.
Is there a sliding scale fee available for those with financial difficulties?
Yes, we offer a sliding scale fee based on income and financial situation to ensure that everyone has access to the care they need. Please contact us for more details and eligibility.
Can I use Health Savings Account (HSA) or Flexible Spending Account (FSA) funds to pay for services?
Yes, you can use your HSA or FSA funds for eligible services at St. Mary Behavioral Services. We recommend checking with your plan administrator to confirm the specifics of what is covered.
How can I get an estimate of the costs for my treatment plan?
For an estimate of costs, please contact our office directly. Our staff will work with you to provide a detailed overview based on your proposed treatment plan and insurance coverage or payment options.